Hunt group Call to External number

[ipcom123]

Dear All

I have IPOSE R11.1 which customer requires call forwarding from Hunt group call to external number.

Scenario:
Guest room speedial assigned button pressed,rings to the extension mentioned in the group.

Example if dialed group number 24107 has extension number 7775 assigned.
once dialed 24107 call receives to 7775,
but customer requires if not answered on 7775 it should be forwarded to mobile after 5 rings, which is not working now.
while dialing 7775 direct after 5-6 rings calls are getting forwarded to desired mobile nuber.

 

[sizbut]

You didn't actually say what happens to the group call after 5 rings - continues to ring/goes to the next group member/goes to voicemail?

Forwarding of hunt group calls only applies for Forward Unconditional, not Forward on No Answer. Your best bet is to look at the group fallback settings and change the Group No Answer destination.



Stuck in a never ending cycle of file copying.

 

[budbyrd]

Hunt group call forwarding must be activated as it is off by default.

Default = Off

Hunt group calls (internal and external) are not normally presented to a user who has forward unconditional active. Instead they are presented to the next available member of the hunt group. This option, when checked, sets that hunt group calls (internal and external) are also forwarded when forward unconditional is active. The group's Ring Type must be Sequential or Rotary, not Collective or Longest Waiting. The call is forwarded for the period defined by the hunt group's No Answer Time after which it returns to the hunt group if unanswered. Note also that hunt group calls cannot be forwarded to another hunt group.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[ipcom123]

@sizbut
in hunt group only single user which is mentioned 7775 and call forwarding enabled to that extension in group its sequential ring.
if possible please share the screenshot whwre to be changed.or pls share email i can share the .cfg file.

 

[TouchToneTommy]

What voicemail system are you using in this scenario?