Hunt Group 2nd Announcement

[perchanski]

Hi All
On the S8700 is there anyway to get a second ann to appaer in the hunt group form.I was looking through an old Little instruction book on advanced admin, and on there form a second ann appears. As below. TIA

Message Center: ________
AUDIX Extension: ____
Message Center AUDIX Name: ______
Primary? _
Calling Party Number to INTUITY AUDIX? _
LWC Reception: _______
AUDIX Name: _______
Messaging Server Name: _______
First Announcement Extension: 1234 Delay (sec): 20
Second Announcement Extension: _____ Delay (sec): __
Recurring? _

 

[AvayaTier3]

hardware platform? Definity / CM software version?

display hunt-group x and paste here

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[perchanski]

Hi
I havent got the exact details to hand, i know its an s8700 CM 1.?, just trying to see if I can get this second ann to appear

 

[AvayaTier3]

Below is from s8700 running cm2.2.0
System: G3xV12 Software Version: R012x.02.0.111.4

change hunt-group 1                                             Page   1 of  61
                                  HUNT GROUP

            Group Number: 1                                ACD? y
              Group Name: Phone Center                   Queue? y
         Group Extension: 299                           Vector? n
              Group Type: ucd-mia                Coverage Path:
                      TN: 1          Night Service Destination: attd
                     COR: 2                    MM Early Answer? n
           Security Code:
     ISDN Caller Display:

             Queue Limit: unlimited
 Calls Warning Threshold: 1    Port:
  Time Warning Threshold: 30   Port:
change hunt-group 1                                             Page   2 of  61
                                  HUNT GROUP


                      AAS? n        Service Level Target (% in sec): 80 in 20
                 Measured: internal
     Supervisor Extension:
    Priority On Intraflow? n
   Inflow Threshold (sec): 999
      Controlling Adjunct: none


        VuStats Objective:
 Timed ACW Interval (sec):
   Multiple Call Handling: on-request

                                      Redirect on No Answer (rings):
                                                    Redirect to VDN:
                   Forced Entry of Stroke Counts or Call Work Codes? n
change hunt-group 1                                             Page   3 of  61
                                  HUNT GROUP

                           Message Center: none






                            LWC Reception: none
                               AUDIX Name:


             First Announcement Extension:          Delay (sec):
            Second Announcement Extension: 371      Delay (sec): 8  Recurring? n
change hunt-group 1                                             Page   4 of  61
                                  HUNT GROUP
          Group Number: 1       Group Extension: 097       Group Type: ucd-mia
  Member Range Allowed: 1 - 1500       Administered Members (min/max): 2   /5
                                           Total Administered Members: 4
GROUP MEMBER ASSIGNMENTS
      Ext      Name (24 characters)           Ext      Name (24 characters)
   1:                                     14:
   2: 352      Call Center @ Special Sv   15:
   3: 353      CALL CENTER                16:
   4: 378      VAULT 1                    17:
   5: 239      EXT 239 VAULT              18:

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[lopes1211]

You must have "ACD" Flagged as "Y" to get the 2nd announcement.

-CL

 

[perchanski]

Brilliant , thank you