Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Hunt and Fdn directly to the external number 1

Status
Not open for further replies.

minicompbx

IS-IT--Management
May 11, 2011
269
CA
Hello,

I am confuse and at the same time, is this ok or not to do so...

I change my tn and put my cell number on fdn and hunt and it took the input without any error and when I dial that DN (TN I just changed), after no answer or busy, it goes to cell phone directly.[surprise]

I thought it was not working like that before and I do not know why it's work now... I mean we are allowed to put more than 4 digit in fdn and hunt... but I put my cell and IT WORK'S. [ponder]

SO my question, for best practice, it is ok to do a fdn and hunt directly to cell phone.. Because, before, I was like creating a phantom which forward all the time to the cell and modify my line hunt and fdn with the DN of the phantom.

All comments are Welcome.

p.s : my english is not that good :)
 
It's OK to add in the full phone number. From what I recall, many years ago, you could only enter in a maximum of 7 digits against any FDN, HUNT, EFD and EHT etc. I this this was the case until release 21.xx or 22.xx was released when Nortel increased the digit length to allow more numbers to be entered in.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
Nice to know...
But as I was testing... I have a strange problem...
Call from Internal : everything work's well : Hunt and FDN
Call from external : (Hunt) it's work's only when the line is busy it's forward to cell ... but when it is not busy, it does not forward anywhere instead it's continue to ring non-stop.

Any idea.

Below output of TN :
REQ: prt
TYPE: tn
TYPE TNB
TN MY TN
DATE
PAGE
DES

DES 7550
TN MY TN VIRTUAL
TYPE 2002P2
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 00001
CUR_ZONE 00001
MRT
ERL 0
ECL 0
FDN MY CELL
TGAR 2
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU 0000
LNRS 32
XLST 0
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA CRPA
MWA LMPN RMMD AAD IMD XHD IRA NID OLA VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLD VOUA CDMR PRED RECD MCDD T87D SBMD KEM2 MSNV FRA PKCH MUTA MWTD DVLD
CPND_LANG ROM
RCO 0
HUNT MY CELL
LHK 0
LPK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG FRE
DNDR 0
KEY 00 SCR MY DN 0 MARP
CPND
NAME TEST, TEST2
XPLN 27
DISPLAY_FMT FIRST,LAST
01 ADL 31
02 ADL 31
03 RDL 31 7500
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 4 7000
20 RGA
21 PRK
22 RNP
23 SSU 0000
24
25
26
27
28
29
30
31
DATE 14 AUG 2013
 
Try changing the CLS to CFTA

I usually set CLS = FNA HTA CFTA SFA HBTA
Then I would have
HUNT = MY CELL
FDN = MY CELL
EFD = MY CELL
EHT = MY CELL

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
I tried it... still no change and
I am unable to do cls hbta
Get an error
ITEM cls hbta
SCH8986
 
SCH8986 means package 131 not equipped, this is to do with "International supplementary Features" what ever that means!
 
Do I really need HBTA to be able to forward the external line or any other guide
 
I wondered why I couldn't see HBTD in the set printout. What release is the software?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
Make sure EXTT is set to yes under NET_DATA in LD 15. If set to no it will stop an inbound call from being transfer back out a trunk to you cell phone. Just a thought.


If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
 
@firebirdscrambler : Release 7

@Splic3d : EXTT is already to YES

DITI NO
TRNX YES
EXTT YES
FTOP FRES
VNR NO
NIT 8
FOPT 14
CNTC
NATC
INTC
 
Check your RDR_DATA block. But from what I see in your tn print, it should be working if it hunts ok.


If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
 
As a test, change your set to CLS SFD

On the other hand, if you need SFA because you want an already redirected call to forward to your Cell, then add your cell to an ACD's NCFW, setting the ACD Queue with MWC=YES

~~
Gene at www.GHTROUT.com
 
Here is the output of the rdr_data
TYPE: rdr_data
CUST 0

TYPE RDR_DATA
CUST 00
OPT CFO CFRA PVCA CWRA MCI
FNAD FDN
FNAT FDN
FNAL FDN
CFTA NO
CCFWDN
CFN0 5
CFN1 7
CFN2 1
DFN0 4
DFN1 3
DFN2 5
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3

@ghtrout : I did change to sfd no difference. I also tried to create ACD but the almost same thing happen... When I tried to call the acd from outside, it goes to cell phone number this is correct

But, when I configure my 2002p2 with hunt and fdn with new acd created
After, I dial the 2002p2 extension from external, it goes to receptionist???[ponder] instead of going to cell.

I also tried to create Phantom which forward to cell all the the time and configure the 2002p2 hunt and fdn with the DN of the phantom, it work's only from internal and from external only when the line is busy. (same thing as mention in the beginning)

When I dial the phantom extension directly from external, it goes to cell, which is normal ...why it does not work when I configure it to 2002p2 phone

Anything... I am out of idea... [banghead]
 
Change the CFTA to yes in the RDR data. Just a shot.


If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
 
Nope... does not work with setting cfta to yes
 
For those we are interesed changing CFO to CFF fix the issue

TYPE RDR_DATA
CUST 00
OPT CFF CFRA PVCA CWRA MCI

Learning is not enough, you have to apply it...
 
Looks like we bounced all around it. Good going.


If its not working, get a bigger hammer!

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top