HTML emails cannot be read by some users

[mattpont]

Hi everyone,

We send out an HTML e-mail newsletter every week to our clients.

One client is getting this error message, along with an email showing a load of junk (the HTML raw code I think):

"The following message is an Internet MIME message. It was not decoded
by the CompuServe Internet mail gateway for the following reason(s):

One or more message parts marked as "Content-Transfer-Encoding: 7bit"
was invalid for 7Bit decoding.

The complete MIME message is attached as a separate part. You may use
a third party MIME decoder to attempt to process the attachment message."

Does anyone know why this would be?

Any help would be much appreciated.

Thanks a lot.

 

[franklin97355]

What happens if they save the message and try to open it with IE?

The answer has always been 42