.htaccess issue

[avu]

Hello, has anyone had problem with accessing .htaccess protected folder on Windows Vista's IE7 browser? A client reported he didn't get a popup screen asking for Username/Pwd when trying to access an .htaccess protected directory on a website, hence didn't get access to that part of the site. This directory works fine up to IE7 on WinXP Pro.

Can someone shed some lights on why this happens and how to fix it, please?

Thanks much.

-Allan

 

[smah]

Works normally here. If the user never gets the authentication prompt, what does he get? If it just stalls or something, I'd start by cleaning out the TIF & cookies.

 

[avu]

Thanks smah.

The client was trying to access a protected PDF file from a dropdown list on a web page. The web page presents a dropdown list of PDF files. Some of these PDFs are stored behind an .htaccess protected folder. Normally upon selecting a protected one from the list, the user would get an authentication prompt window. For this client, he didn't get any prompt window, as if he selected none. He can still be able to get the unprotected PDFs.

Any idea? I'll ask him to clear out the cache.

Thanks.