HrESEBackupEnd failed

[Ourcup]

Posted in Exchange 2000 & ARCserve2000 forums
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Hi All,

Error occurs when backing up Information Store.

System is Win2k with ARCserve2000+SP4+Hotfixes

NOTE: This apparently undocumented error has only occured after migrating mailboxes (there & back again) to recover whitespace. Will be running ESEUTIL /G tonight to check integrity but if anyone has any input we'd be grateful.

Also, data appears to be backed up successfully but we do not have resource to test a restore on spare machine to verify integrity.

Cheers,
Ourcup

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Full Error:
[E8604 Failed to start backup. (DBNAME=First Storage Group, EC=Backup Agent Error -- (362) "Exchange Server Error. HrESEBackupEnd failed. Check Backup Agent Activity Log".) ]
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dbaexch.log shows:

First Storage Group in Full Backup Mode
Exchange Server Message -- Unknown
Exchange Server Message -- Error returned from an ESE function call (-1003)

First Storage Group removed from Backup Mode

Exchange Server Message -- The parameter is not valid
Exchange Server Error. HrESEBackupEnd failed. Check Backup Agent Activity Log

Backup Agent Error -- (362) "Exchange Server Error. HrESEBackupEnd failed. Check Backup Agent Activity Log
--------------------

 

[Ourcup]

I managed to find the KB article at

http://www.robertmoir.co.uk/win/ShadowCopiesFAQ.html

To cut a long story short, if you have your information store on your operating system volume you are going to have to either move the information store onto another volume or set up two backup jobs so that you are not trying to do the system state and the exchange backup in the same job.

http://support.microsoft.com/?kbid=820852

Backup of the Exchange Server 2003 Information Store and the Windows Server 2003 System State Data Does Not Complete Successfully and Event ID 8019 Is Logged