HP4500 Error

[chrysw]

All day we keep getting Error 49 Cycle Power. In the book, it says to clear jobs and turn printer on and off and it should be fine. If it continues to contact your service rep. I've had to turn that #@*! printer on and off a million times now! And well.. I don't want to pay my guy to come fix it if there is someone WE can do here to fix it. Any ideas?

 

[Smaug1Tech]

Pull the NIC and re-set the NVRAM. Try new memory, but its possible that the power supply is going bad.

 

[hpwizzard]

Try changing the driver to PS and keep an eye on if it´s the same job generating the error. What specific 49.XXXX error do you get ? Browse the eventlog if possible and check what error(s) are stated there just before the first occourance of the 49.XXXX error. Big jobs might sometimes bring the printer to a halt and also printjobs with images too close to the margin of the paper or complex graphical jobs can cause this.

 

[dlmorgan92]

I am getting a 49.35.63 error. Does anyone know a good resource for finding out what these errors are? When you look at the log it just describes it as a "Printer error." That's not a very helpful description. Thanks.

 

[Smaug1Tech]

Hey Now,

It is possible that the job you send is corrupt. Re-do the documents and test. Also, if you added memory recently, it could be bad, or wrong. AND.......Is this unit plugged into a,,,,,UPS? NO!NO!NO!.

 

[skymut]

here is a good site for looking up error codes:

http://www.advancedlaser.net/errorcode/error_code.htm

'If at first you don't succeed, then skydiving isn't for you.'