Not sure if this is the proper forum but couldn't find a better place...<br>
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We have 100+ customers using HP3000s. We use the user port to connect to Boca 33.6 modems for remote support. This worked fine for us and for HP's Predictive software that dials into HP. Unfortunately, we've had to change to USR 56K sportster V.90 modems. Although we can configure the USR to be compatible with our needs, the Predictive software can't dial out (gets a line busy error).<br>
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HP is no help because they say the user port is for their use only. (with 100+ units in the field, we feel they should be a little more cooperative in resolving this issue). Does anyone else have a similar arrangement?
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We have 100+ customers using HP3000s. We use the user port to connect to Boca 33.6 modems for remote support. This worked fine for us and for HP's Predictive software that dials into HP. Unfortunately, we've had to change to USR 56K sportster V.90 modems. Although we can configure the USR to be compatible with our needs, the Predictive software can't dial out (gets a line busy error).<br>
<br>
HP is no help because they say the user port is for their use only. (with 100+ units in the field, we feel they should be a little more cooperative in resolving this issue). Does anyone else have a similar arrangement?