My client has a Compaq desktop / Win98SE. System had a virus and would not boot. Formatted and reinstalled o/s using Compaq recovery disk & drivers. Everything was working fine - customer began installing all the software they had on it originally.
Now the system hangs whenever we open the software for the HP 4570 scanner. The program is called HP Director. We've uninstalled, reinstalled numerous times. Downloaded same program from HP website, same result. Closed all programs running in the background. Opens OK in safe mode.
This is driving me nuts! Any ideas welcome.
Of all the things I've ever lost, I miss my mind the most......
Now the system hangs whenever we open the software for the HP 4570 scanner. The program is called HP Director. We've uninstalled, reinstalled numerous times. Downloaded same program from HP website, same result. Closed all programs running in the background. Opens OK in safe mode.
This is driving me nuts! Any ideas welcome.
Of all the things I've ever lost, I miss my mind the most......