Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

HP scanjet ADF freezing

Status
Not open for further replies.

bud888

MIS
Nov 26, 2003
15
GB
Have a Scanjet 6350C (with auto document feeder). The problem is that the ADF takes about 10 mins to take in 1 page. It takes half of the page in and STOPS and then eventually takes in the other half about 10mins later (originally i thought it had frooze but it hadnt). It runs through all the diagnostics ok and everthing pssess (altho the ADF still takes 10 mins 2 pass). It scans perfectly if im using the flatbed.

Im using the latest software but have also tried it with the original CD but still no joy. I have also tried it on 3 different systems, Win98 TWIAN and 2 Win2000 pro USB, all with the same problem.

Any help would be greatly appreciated. Thanks :)
 
Could be that the ADF is actually faulty. Get it replaced.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top