Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

HP Scanjet 3770 connection causes system freeze

Status
Not open for further replies.

marcasii2

Technical User
May 20, 2005
1
AU
Hi, I have a P4 2.4Ghz with 512 RAM and 40GB HDD. I have install drivers and software as per instructions for my Scanjet 3770 however when I reboot and connect the scanner via USB to my system Windows XP just freezes and in unrecoverable. Also if I have the scanner connected the system will not start and just locks up at the Windows XP loading screen with the blue indicator stationary. I have checked system resources like free memory, disk space, disk deframgmentation, page file, virtual mem, MotherBoard BIOS. All other USB devices work fine like MS Mouse, Pen Drive & HP Printer. Its only the scanner that Windows freezes for. HP support have been no help so far either.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top