HP PSC problems, carriage jam!!! Help, please! :-)

[shaydaims]

My HP PSC all in one printer has a mysterious carriage jam (although there doesn't appear to be ANYTHING blocking it's path). The display tells me to clear the carriage jam, and when I press enter the carriage makes a terrible grinding noise. The printer was recently moved and reinstalled, and in the reinstallation process, I inadvertantly moved the carriage head while the printer was off and unplugged. Could this have messed with some sort of alignment?

I also noticed that there is a clear plastic strap (no, it isn't a data strap, it is completely translucent plastic), that appears to have come from the general viscinity of the printer. It isn't ripped, or broken, and I'm not even sure that it actually came out of the printer.

I'd like to get the printer working this weekend, if at all possible. If anyone has any ideas about this, please let me know. It was just working fine.... and BAM... nothing. HELP ME! Please

 

[mattjurado]

Problem with these, is that inkjet printers are typically not serviced. The cost of someone's labor is not worth fixing a hundred dollar device. You might look up your model at hp.com, perhaps they do have a service manual, but I doubt it. I recently had a $300 officejet that would have been a simple repair, had HP actually made spare parts for it. They told me "Yup its broken, time to buy a new one!" Sorry I can't be of much help, that cable could have been connected to the back of the carriage though.

Good luck, but I would guess that printer was damaged in the move, and probably not a lot to do...

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.