HP Proliant DL380 G7 Processor Query 1

[jonnygrim]

Hi,

We have a Proliant DL380 G7 server and last week i purchased a processor kit for it. The kit is the exact same processor as the one that is already currently in the server so that i'd have a matching pair.

The problem is I came to install it this weekend to find on powering the server up the fans starting running really fast and loud. After looking at all the possibilities I finally took the processor back out and the server was back to normal.

The kit consisted of 2x extra fans, the cooler, processor and thermal paste.

I currently have the server running fine and i have left the 2x extra fans in, so its something with the processor that is causing the issue. I have no light light up on the front either so am a little stumped as to what it can be.

I have searched google but everything seems to point to either faulty fan, case open or faulty dimm sensor. I dont have a extra ram sensor, but had extra rm and tried that with no change. Obviously the case wasnt open and its running perfectly with all fans plugged in currently so at a loose end.

Any ideas what it could be your help would be gratefully recieved.

thanks in advance.

 

[ntinlin]

It's absolutely normal for the fans on any HP server to go at full blast on startup.
They should calm down after a little while and definitely after the OS has loaded.


If the fans don't calm down I would suggest calling HP support and seeing what they have to say, a G7 should still be under warranty.

Neill

 

[mattjonesits]

I think it is a faulty connector on the new processor.
We saw similar problem in the past where the processor wasn't seating properly.

Matt Jones

http://www.theitsolution.co.uk

http://www.theitsolution.co.uk/london-it-support-computer-repair/it-support-barnet.html

http://www.theitsolution.co.uk/index.php/phone-systems-london.html

 

[maybeimaleo]

I agree with ntinlin - the fans should be on full blast when the server is first powered on but after a minute or two they should slow down.