HP Printer

[saundra1]

I have an HP 693C printer. I just had it cleaned by a Tech and the problem of the carriage slamming all the way to the right was fixed.

I now can print ANYTHING - except TEXT - Test page, Graphics., web page, Microsoft help page - but NOTHING I type will print.

The carriage runs back and forth after the print command (Windows XP Pro, Microsoft Office 2000 (Word)but NOTHING prints.

Suggestions?

 

[dglienna]

Go to HP.COM and download the correct driver. I think that might be the problem.

-David
2006 Microsoft Valueable Professional (MVP)
2006 Dell Certified System Professional (CSP)

 

[wunkunn]

A friend had a similar problem and it was determined that his text font color was set to white giving the appearance of printing but leaving the paper blank.

 

[Amos43]

Wow wunkunn... that's funny as heck. White font color? That's something I haven't heard in some time.

Saundra1, you could also upgrade the firmware (if possible).