HP Printer Repair

[NickOrm]

I work in the IT department of a university and we would like to become certified to repair our own HP Laserjet printers. How would be go about doing this?

 

[netmanrick]

Do you want the certificate ,or do you want to get your hands dirty ??

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[NickOrm]

We want to be able to fix the printers and do our own warrantee repair. I assume that we will need to have some combination of training and testing to get where we want to be. I guess my hands will probably get dirty when I'm fixing a printer.

 

[netmanrick]

To get certified and to do warranty repair for HP.
First you have to get a Customer number from HP.
This may be painful depending on how you purchased the printers(direct from HP or thru a vendor).
After you get the customer number you register on the HP printer web site using the customer number to generate a technician ID.
After you get the technician ID you can take the on-line HP
test foe a particular printer to be certified on that gear.
You even get a nice certificate.

GOOD LUCK

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[cgornall]

im having trouble with my printer,

can anybody help ?

 

[smah]

It's possible.... If you start a new thread and describe the problem, you might find out.