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HP OfficeJet 7310 Cartridge Message

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cndavis34

IS-IT--Management
Jun 16, 2004
25
US
A user in my office has an HP OfficeJet 7310 printer/scanner/copier/fax machine connected to his local PC. Every time he prints, a message pops up: "New HP photo cartridge successfully installed." He is getting annoyed by it, and all the settings that I have changed, do not seem to work. Does anyone have any idea how I can prevent this message from coming up? Any help would be greatly appreciated.
 
Has anyone a solution to this problem? I've had my HP 7310 for a couple of years and it only began giving these messages after I changed computers. Both computers are running WIN XP, though the old one ran XP Home and the new runs XP Professonal.

 
There is an excellent posting that resolved my issue above. See
It just requires a change in the registry as follows:

"in[to] the registry (regedit)- go to hkey_local_machine\software\hewlett-packard\HPDJ printing system config\hpofficejet7400series
look for hpdjenablestatusclient
double click on it
change the value data from 1 to 0"

 
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