Hp LJ4200 - Subsystem: Unsupported Protocol

[memac]

Hi All --
Need some help....When a user attempts to print to an HP LJ4200 this is what comes out...Thanks for your help!

memac


Error
Subsystem:unsupportedProtocol.Operator: 0X0
Position:0

 

[gbaughma]

Sounds like a driver issue. Is it all users, or just one user? Is the printer showing any other errors? Is it networked, or plugged into a PC directly? Am I asking too many questions? Does this shirt make me look fat?



Just my 2¢
-Cole's Law: Shredded cabbage

--Greg

http://parallel.tzo.com

 

[Michael52x]

Is it a hawaiian shirt?
Yeah, it's the wrong driver being used.
What app is the user printing from?
Re-install driver locally, or network only?

"Impatience will reward you with dissatisfaction" RMS Cosmics'97

 

[memac]

Hi there --
Sorry for the delay in responding. I just found out that the printer is not the model I was originally told it was....so, that explains that issue! Driver has been reinstalled and all is well for now. Thanks for your input!!

memac