I have a client that is having trouble printing with their HP Laserjet 4L. They have 3 workstations networked Peer to Peer. The Workstation that is directly hooked up to the printer prints great. My problem lies with the other two workstations. I reboot the networked workstations and they will print one document, but when I go to print the second, I get an error message saying that it was unable to print due to an unknown system error. I have never seen an error like it. I downloaded and installed new drivers on all of the machines and still get the same error. I have been trying to figure this out for over a week now and it is driving me nuts! I have to dial into their network using PCAnywhere and then jump from Workstation to Workstation. They are about 1000 miles away from me so unfortunately I can't just go to the office. I would appreciate any advice that anybody can give me.
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HP Laserjet 4L Network Problems 1
- Thread starter Stratt95
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tlcscousin
Technical User
I wonder if the print queue is full. The one will print directly to the printer and the rest are stuck with a full print queue. They could get one job to go through and the next one gets there before the first one is deleted.Just a thought.
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shovel204,
I finally convinced my client to move the printer to another workstation because I had a weird feeling that the printer port was bad on the workstation that it was hooked up to. I had him move the printer and I dialed in and re-routed the network. It worked great! I told hin that he should take that computer in to get repaired. I really appreciate your response though, this problem was driving me nuts.
Thanks again,
Stratt95
I finally convinced my client to move the printer to another workstation because I had a weird feeling that the printer port was bad on the workstation that it was hooked up to. I had him move the printer and I dialed in and re-routed the network. It worked great! I told hin that he should take that computer in to get repaired. I really appreciate your response though, this problem was driving me nuts.
Thanks again,
Stratt95
Just go to the computer where the printer is conected
erase all the files in windows/spool/printers.
The network printer will work fine.
The only problem is that you have to erase those files periodically if not the unknown system error will come back.
erase all the files in windows/spool/printers.
The network printer will work fine.
The only problem is that you have to erase those files periodically if not the unknown system error will come back.
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