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HP Laserjet 2420 randomly won't print

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Leenie

Leenie

Technical User
Jan 17, 2003
306
CA
We have a HP 2420 with a jetdirect internal printer server. There are about 15 workstations (XP and 2000) connected to it by tcp/ip printing. At least once or twice a day people will try to print and nothing happens. You look at the printer and it says ready and the light is green on the card at the back of the printer. If you turn the printer off and then on again the jobs start coming out, sometimes with garbage that you need to cancel, but mostly clean jobs. Any idea what is happening.
Thanks.

Colleen Gayle Lane
Milton Public Library
 
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