Hp deskjet 5550 cant print from InDesign 2.0.2

[reeniekate]

Hi I was hoping someone might be able to shed light on my problem.
I need to print to a HP deskjet5550 printer and at the moment keep getting error code -4290.
I am using InDesign 2.0.2 with Mac OS 9.2

Any ideas or help will be mostly appreciated thank you.

 

[jimoblak]

Do you have a placed PDF file in the document?

http://www.adobe.com/support/techdocs/317558.html

- - picklefish - -
Why is everyone in this forum responding to me as picklefish?

 

[jmgalvin]

Try making a press quality pdf and printing from that. I find that, when printing to a common inkjet, I get better results from a pdf - from any application.

 

[reeniekate]

Thanks for the responses.

No there is no placed PDF in the file.

And yes I can print a PDF to the printer.

But when you are doing proofs this is a pain and a waste of time. Its just that the HP gives a lot better colour for proofs than the OKI that I can print to.

So anyone else with Ideas they will still be welcome.

Ta

 

[jmgalvin]

If your printer is controlled by an HP print app - a lot of HPs have this, like HP PrintMonitor, HP Inkjet Utility, HP Printer Selector - you might try locating it on your machine and assigning more memory to it via the Get Info command. You might also try assigning more memory to ID.

Try looking for the HP app in System Folder/Extensions, although it mgiht be installed elsewhere.

You could also try downloading the latest Mac Classic driver software form HP and installing it.