Hi,
We installed a new HP Designjet T1100ps 24" in January and shortly after we created some printing shortcuts on the server, and it was fine until july... I tried to add new printing shortcuts on the server but it wouldn't save them properly (not the options I had selected when I pressed the save as)
So I downloaded the latest driver and updated the printer, but it still gives me the problem.
I created a new printer going to the same IP address as the other one, but now I can save them properly but these Printing Shortcuts do not replicate on the client computer.
Each user is able to create a printing shortcut, but it's not fun to change them on 6-7computers every time there is something to change...
I tried to install the printer on an other server thinking it might be server related, but it does the same.
I tried to Google my problem, but I've only been able to find 2-3 posts of other people having similar problems, with no answers on how to fix it.
Any ideas on what could cause the problem?
I tried to chat with HP techniciens but they say they do not support Server - Client connexion (which I don't understand since that printer comes with a network connexion)
Thank you,
We installed a new HP Designjet T1100ps 24" in January and shortly after we created some printing shortcuts on the server, and it was fine until july... I tried to add new printing shortcuts on the server but it wouldn't save them properly (not the options I had selected when I pressed the save as)
So I downloaded the latest driver and updated the printer, but it still gives me the problem.
I created a new printer going to the same IP address as the other one, but now I can save them properly but these Printing Shortcuts do not replicate on the client computer.
Each user is able to create a printing shortcut, but it's not fun to change them on 6-7computers every time there is something to change...
I tried to install the printer on an other server thinking it might be server related, but it does the same.
I tried to Google my problem, but I've only been able to find 2-3 posts of other people having similar problems, with no answers on how to fix it.
Any ideas on what could cause the problem?
I tried to chat with HP techniciens but they say they do not support Server - Client connexion (which I don't understand since that printer comes with a network connexion)
Thank you,