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HP 4100 losing lines

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dsmbucky

IS-IT--Management
Nov 18, 2002
47
US
We have quite a weird problem. We have a Word document created by someone who has a default printer of HP4050. The new user prints the Word document on the HP4100 using the icon on the Word menu and towards the bottom of the page - "part" of the line is missing (bottom half of letters show).

If they print it from the File - Print - menu it prints out correctly.

We have downloaded new drivers and can reproduce this whenever.

This may be more of a Word problem but thought I would try here.

 
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