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HP 3100 Fax is showing a black line?

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mahabuddha

IS-IT--Management
Oct 12, 2005
12
US

A solid black line appears down the right side of incoming faxes. Does anyone know what is wrong or how I can fix this problem?
Thanks a million.

JW

 
Probably a worn toner catridge, defective fuser or dust in the laser.
 
This is caused by part of the scanning bulb having a break in it. It's not really a bulb, or there is a little whiteout on the image contact glass.
 
[surprise] How can it be the scanner bulb or the glass if it's on INCOMING faxes ? .oO(unless the sender is the same all the time... [wink])
 
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