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I originally want to follow up on this thread: but it's closed. A customer of mine kept saying one of their users would have intermitted "mailbox full" messages playing to people leaving voicemails. This user also uses their mailbox for call recording. Turns out they hit the 60MB limit. Also, this customer was migrated from 500v2 + Windows VMPRO to a virtual Server Edition. Windows VMPRO does not have these limits, which is why this issue started after the migration.
After SSHing and logging in as root, you can edit the VMPRO settings file (the command is "nano /etc/vmpro_settings.ini") and change the following variables:
MailBoxQuota=60 (this means 60 megabytes)
MAXRECORDTIME=3600 (this means 3600 seconds or 1 hour)
So to increase the mailbox to 300MB, set MailBoxQuota=300
After you save it, run "/etc/init.d/vmpro restart" (no quotes)
If you had users "in the red" in VMPRO client due to mailbox size limit, once you reconnect with the client, these users should be black again.
Don't set the max record time so high that the outgoing email is rejected due to size. If users are recording via their voicemail boxes and need longer than an hour, they probably should switch to something like Xima.
Cheers
After SSHing and logging in as root, you can edit the VMPRO settings file (the command is "nano /etc/vmpro_settings.ini") and change the following variables:
MailBoxQuota=60 (this means 60 megabytes)
MAXRECORDTIME=3600 (this means 3600 seconds or 1 hour)
So to increase the mailbox to 300MB, set MailBoxQuota=300
After you save it, run "/etc/init.d/vmpro restart" (no quotes)
If you had users "in the red" in VMPRO client due to mailbox size limit, once you reconnect with the client, these users should be black again.
Don't set the max record time so high that the outgoing email is rejected due to size. If users are recording via their voicemail boxes and need longer than an hour, they probably should switch to something like Xima.
Cheers