How to uninstall a program that can't uninstall itself properly 2

[PauserBR]

I have a problem that has been annoying me for a long time. I got in contact with Cadopia, the distributor of a CAD program, and asked for a trial period with Cadopia. After trying many other options, I decided for another CAD and thanked Cadopia for the test. Then, I uninstalled Cadopia, following the usual procedures and there began my problems. Whenever I booted my micro, I had many times a window named "CADopia Standard 6", with the message "Error 1311. Source file not found: C:\WINDOWS\Installer\Data1.cab. Verify that the file exists and that you can access it.". This window was followed by a second, with the same name, with the message "Please wait while Windows configures CADopia 6".
I sent many messages to CADopia's support and they simply ignored them. Then, I decided to call them, reported my problem, and heard the absurd advice: "Reformat your HD that the problem will be solved". Considering that I have many registered programs and that everything else is working fine, except for this problem caused by CADopia, I tried to erase all the ocurrences of CADopia in the register.
Now, whenever I boot the micro or try to install a new program, I have two new windows:
1. Name of Window: "Windows Installer"
The installed product does not correspond to the origins of the installation. That action can just be executed after a corresponding origin is given or the installed product and the origin are syncronized" (translated from Portuguese).
2. Same name
Preparing to install
Usually, this annoying message desappears after clicking "CANCEL" a few times. But if I try to install a new program, it appears again, disturbing the installation process. I have all the messages sent to CADopia, all of them simply ignored. The advice I got thru my phone call to support is useless. Any help?

 

[Sympology]

I once had this with another pice of crapware, oh yeah, Zone Alarm.

Download a copy of CC Cleaner and run the Cleaner and Registry cleaner parts (it asks if you want to back up the registry).

Worked a treat for me....

Only the truly stupid believe they know everything.
Stu.. 2004

 

[PauserBR]

Thank you for your prompt answer, but it did not solve the problem. After using CCleaner in the Cleaner and Registry Cleaner parts, the problem continues. I tried many cleaners, but all of them failed to kill the lousy remains of CADopia. I am not owner of the truth, but I do think a company should be responsible for the uninstallation of their programs, mainly when it is in a trial period. I found something much better and I am being punished because it never occurred to me that a company like CADopia could be irresponsible and insensitive to the needs of their potential clients.

 

[BadBigBen]

Check your AutoStart programs...

Also check in the REGISTRY for possible services that got installed by the CAD prog...

* Click Start | Run and type regedit in the Open: line. Click OK.
* Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
* Scroll down the left pane, locate the service name, right click it and select Delete.
* Reboot the system

Clean the MS Installer using the Windows Installer Cleanup Utility
Description of the Windows Installer CleanUp Utility

http://support.microsoft.com/?scid=kb;en-us;290301&x=7&y=13

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[PauserBR]

Thank you very much, BadBigBen. Apparently, the problem is solved. I tried a few boots and I didn't see the annoying message. With Windows Installer CleanUp Utility, I erased all the lines I could not recognize. So far, everything is fine. The main advantage of all that imbroglio is that I will always remember cadopia as a company to be forgotten.

 

[BadBigBen]

Glad to see that you got it cleaned and running smooth...

I don't know that firm (CADopia) so I can't judge about their quality...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[PauserBR]

I sent the link of this page to cadopia's support, under the subject "Maybe you can learn something reading the material below".