how to understand bcms traffic reports 2

[smokinjoe2938]

Have a CM 6.3 PLATFORM, can someone point me in the right direction on how to understand these traffic reports, for example on a li measurements trunk group hourly report for my trunk group 2 it shows total usage as 72 at 11m est but for total seize and Inc seize it shows a value of 0 for both so one would think it had no calls so what does this total usage mean? Any help would be most appreciated

 

[montyzummer]

got a link for you Joe

http://downloads.avaya.com/css/P8/documents/100010174

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[smokinjoe2938]

Thanks buddy, much appreciated!!

 

[montyzummer]

also this one but there is a newer version in the support portal called

communication manager reports

https://downloads.avaya.com/elmodocs2/comm_mgr/r1_3/cd823_3/233505_5/233505_5.pdf

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[AvayaTier3]

Avaya Aura Communication Manager Release 6.3 Documentation Library

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

Aura

Call Center

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[smokinjoe2938]

Thanks AvayaTier3 much appreciated!