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How to turn off second call coming in indication on Mitel 5000HX

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tech1302

Technical User
Mar 8, 2013
197
GB
Hi all

when i`m on a call and when there is another call coming in it mutes my current call and beeps to indicate that a second call is coming through.
how can i turn this feature off please.

Mitel 5000 HX Ver 5.1
 
It should not be muting the current call, just providing a notification tone that only you can hear. Yes, it may stomp on the callers voice during the tone. Disable Camp-On Indications in that endpoints "Flags".
 
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