How to turn off helpctr.exe & messenger (msmsgs.exe)

[itsme213]

I find this helpctr.exe process consuming lots of CPU and want to turn it off.

Also msmsgs.exe keeps putting itself into my startup list.

(New XP install, no infection).

How can I disable these two?

Thanks!

 

[carrr]

Msmsgs.exe:

http://www.neuber.com/taskmanager/process/msmsgs.exe.html

Hlpctr.exe:

http://www.hydrous.net/articles/disablef1.php

Tired of waiting for an answer? Try asking better questions. See: faq222-2244

 

[carrr]

...or, Click Start > Run > type in services.msc[/]

Scroll through the list and find Help and Support and Messenger, respectively. Right click on either and stop the service.

Tired of waiting for an answer? Try asking better questions. See: faq222-2244

 

[carrr]

Posting before I finish a thought...disable the service by selecting Properties, then disabling on the General tab...

Tired of waiting for an answer? Try asking better questions. See: faq222-2244

 

[linney]

Try some of these.

302089 - How to Prevent Windows Messenger from Running on a Windows XP-Based Computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;302089&FR=1&PA=1&SD=HSCH

327390 - Windows Messenger Starts When You Start Outlook Express After You Remove Access to

http://support.microsoft.com/default.aspx?scid=kb;en-us;327390&FR=1&PA=1&SD=HSCH

http://www.dougknox.com/xp/tips/xp_messenger_remove.htm

How To uninstall Windows Messenger completely from your computer
faq779-1380

The other method to uninstall it completely,
Go to Start > Run, then type in this and run it. (one Line)

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove


Help and Support would be better fixed than disabling or removing it completely. If you don't want it to run don't click on Help and Support.

For advice how to re-install Help and Support, and a discussion of other issues:

http://www.kellys-korner-xp.com/xp_h.htm#h&s

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH