how to tell if its a toll call? 1

[rejackson]

I am setting up least cost routing for our 18 offices around the country. I figure the area code of the office is local but I am not sure if that covers all of the prefixes. Then I am also trying to find out about the nearby area codes in each office.

Is there some organized way to find out what calls are local and long distance for each office number?

 

[Dexman]

I can think of 3 options.

Check with the LEC's business office. They should be able to give a list of towns that are local. All you would have to do then is generate a list of exchanges for each town.

Another option would be to check the local White Pages. Many directories have a listing of what's local to a particular town.

Lastly, check with the LEC's website. Much of that information should be presented somewhere online.

 

[TouchToneTommy]

Start here:

http://www.localcallingguide.com/lca_prefix.php

Enter the Area Code in the "NPA" box
Enter a Local Prefix in the "NXX" box
Click "Submit"

On the resulting page, click on the "NPA-NXX Block" to get a page of prefixes local to the rate center, including CLEC's and Wireless carriers.

 

[Dexman]

LECs may offer multiple plans that would increase or decrease the size of local calling areas. (Verizon does that here in the Boston area). In addition to using the website TTT provided the link to, pull some recent telephone bills to fine tune the results you get from the website.

The following link is one that Verizon customers can use to determine if a call is local based on your plan.

https://www22.verizon.com/CallingAreas/LocalCallFinder/LocalCallFinderSAS.htm?lob=b

 

[jgideon]

Also, it is NOT a safe assumption that if it's in the same areacode, it's 'local'. There are several areas of the country where in-areacodes calls can be long distance, and as a seven digit dial as well!

 

[johnpoole]

post is right, look to your local provider for that information.. we have 10 digit locals as well as 7 digit toll from this site..

john poole
bellsouth business
columbia,sc

 

[ISDNman]

And you also can't assume that if it is a different area code that it is not a local call because there are many areas with "overlayed" area codes.

 

[GHTROUT]

The reason I pick the LEC to handle what could ever conceivable be a local call is because the recording that plays upon misduial. For example, while we were in NPA 414, some calls required 11 digits and some required 7 - same NPA. The only certain intercept recording came from the LEC, so we had no question about the proper way to dial a number, which for someone who lived 50 miles from work, would be an unknown. It also happened that the rates were insignificant in the overall "cost" of managing telecom.

~

http://www.GHTROUT.com/

 

[jgideon]

Gene does have a good point, but I would have one word of caution: You should confirm that the local trunks have an LD and 'local toll' pic that makes sense. I had a couple of sites that were relying on the LEC and at some point the LEC switch was upgraded, and the 7-digit 'toll' started completing and racked up a huge bill due to mis-configuration because they never expected toll calls to hit that route.

 

[jgideon]

sorry, that didn't make sense.... it should have read 'were relying on the LEC for blocking/intercept, and at some point....