How to setup Outlook email after creating a new...

[sac9829]

Hi

I have just added some new users to my SBS and they are able to login and use everything correctly but when they open outlook it ask them to set it up.

How do I go about setting this up?

 

[58sniper]

[google]how to setup outlook 2003[/google]

Pat Richard
Microsoft Exchange MVP

 

[sac9829]

Thanks for the guides as I was using the wrong key words on google.

Where on the server can I find the exchnage mail settings?

 

[58sniper]

not sure what settings you're after, but Outlook typically just needs the user name and server name.

Pat Richard
Microsoft Exchange MVP

 

[cmenard01]

Exchange server settings are start>all programs>microsoft exchange>system manager.
To set up exchange server account in outlook, select the option for Microsoft Exchange Server. THe server name will be the name of the server Exchange is installed on and then the user name will be whos mail box you want to connect to this account.

 

[58sniper]

That depends on the version of Outlook. 2007 will often find the config info automagically.

Pat Richard
Microsoft Exchange MVP

 

[sac9829]

Have setup the email addresses so they connect to the exchange server and they can now send emails without a problem but as soon as I try to send an email to them I receive the following message:

Your message has encountered delivery problems
to the following recipient(s):

Helen@XXXXX.com.au
(Was addressed to Helen@XXXXX.com.au)
Delivery failed after 1 attempts within 0 hours and 0 minutes
550

No recipients were successfully delivered to.

Reporting-MTA: dns; sydms02.wcg.net.au
Received-From-MTA: dns; webmail.XXXXXX.com.au (unverified [203.132.224.79])
Arrival-Date: Thu, 24 Jan 2008 12:39:42 +1100

Final-Recipient: rfc822; Helen@XXXX.com.au
Action: failed
Status: 0.0.0 (Unknown class - no additional status information available)
Diagnostic-Code: smtp; 550

Any ideas what would be causing the issue as I already have other email users that can send and recevie without a problem?