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How to set up HelpWire access control

LOrek

Technical User
Mar 31, 2025
1
I recently started using HelpWire for remote support and I have a question about how it works. I’m a bit confused about the difference between the Owner and Operator roles. I’m trying to figure out how to restrict certain operators from accessing specific clients but I’m not sure how to set it up.
Does anyone know how to configure access control in HelpWire so each role only has the permissions they need?
 
As far as I know, the owner can invite or remove operators from the company. Operators have fewer options they can only provide support and can’t make any changes to the company.
 

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