How to set up an emergency key on the console?

[ntsam21]

Hi,

Can you please guide me on how to setup an emergency key on the console.

regards,

Sank

 

[TAnselm]

Not sure what you mean....
Are you wanting a
1. Malicious Call Trace Key
2. Autodial to 911
3. Hotline to 911
4. Hotline to an alarm system.
5. etc.

Please explain and we will help as much as possible... Note all of the above are programmed as keys on the attendant console in LD 12.

 

[ntsam21]

This is how i want...

when there is a emergency sitiuation or evacuation the attendant should press a key which will forward the calls to VM or announcement which will have a emergency greeting.

Does this help??

Rgds,

Sank

 

[johnpoole]

30 years ago i overheard an operator tell a caller that she had three keys on her console.. one to collect the coins, one to return the coins and the er key to blow up the phone booth...

john poole
bellsouth business
columbia,sc

 

[TAnselm]

The only solution I can think of is put it into Nights. Have the nite dn go to a time of day definition that if it isn't past closing it goes to an emergency recording.