Thank you, cwc3. I have noticed that willingness to share knowledge is one of the characteristics of a good technician.
LkEErie, my customer's IT consultant and I would like to do basic system administration remotely. I'm aware that much more can be done, but that's all we're interested in at the moment.
Circular logic. Remote admin requires the Maintenance console which is used to set up the CTI card which requires the Maintenance Console.......
I used a PC in front of the PBX linked to the network, logmein.com, the TDA via a USB cable, and the TVA via network. It also captures the serial data off the PBX for the call accounting reports that are sent to the network.
It also needs both the Maintenance console and TVA maintenance software to work...and the customer knows it.
He still calls me to fix his stuff and I have access to his entire network and he knows that.
So, the answer to your original question is the same, No and what can you do with it?
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.