redyps90210
IS-IT--Management
Hi guys,
My problem looks simple but I can't make it work. Right now we have several trunk groups in CM connected to our Session Managers. Now I want one of our DID to route to a specific trunk group so I can later on get the "trunk summary report/busy hour report" for that number. I can't do it apparently with the existing trunks since all calls comes to the same trunks.
What I did is added the number to the "incoming call handling-trmt" but when I tested it, the call is failing. Normally we do the number conversion via the System Manager Routing Adaptation. So I removed the number there and hard coded it on the incoming call handling instead for that trunk.
Any help? Thanks
My problem looks simple but I can't make it work. Right now we have several trunk groups in CM connected to our Session Managers. Now I want one of our DID to route to a specific trunk group so I can later on get the "trunk summary report/busy hour report" for that number. I can't do it apparently with the existing trunks since all calls comes to the same trunks.
What I did is added the number to the "incoming call handling-trmt" but when I tested it, the call is failing. Normally we do the number conversion via the System Manager Routing Adaptation. So I removed the number there and hard coded it on the incoming call handling instead for that trunk.
Any help? Thanks