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How to route a call coming from a prioritized customer

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IamaSherpa

Instructor
Dec 24, 2015
501
IT
I am new in the variabiles and logical IPOCC routing, the needings is to route a call from a stored customer by a prio index.
Tried the logical module with "c.queuePrio == n" or "q(IN)[].queuePrio == n", no result.
Customers would be stored in the Customer list with different priorities.
 
You set what to use for priority in the Task Flow editor under Tools -> Manage source priority groups

"Trying is the first step to failure..." - Homer
 
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