How to retrieve raw data from the pbx? is it possible

[technodrew]

Hi currently we have the CDR enabled, is their any way for our provider to pull raw data including who made the call from the pbx?

thank you

 

[Johnthephoneguy]

The PBX itself does not store any call information. you must have a stand alone CDR (computer capturing the data) or application such as OTM (with the billing module) to get the data.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[acewarlock]

Do you have a Buffer box installed, like a MDR2000?

or you can sent it to a PC and pull it with a modem.

 

[Firebird Scrambler]

You can save all of your CDR info onto a single capture file & then inport it in the useful CDR Import excel tool.
It works well.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.orange.co.uk/firebird_scrambler

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.