How to retrieve an accidentally deleted voicemail

[Caballero1]

Hello All - Hope all is well.
Is it at all possible to retrieve an accidentally deleted voicemail?
Thanks in advance (TIA)

 

[trvlr1]

Depending on your set up, when you log in you have the option to review old messages (option 3) then you should have the option to listen to deleted messages (option 2). Again this depends on your original set up of the voice mail and the space available on your hard drives.

 

[Caballero1]

Hello - The options while currently listening to a voicemail are:
1
Restart message


2
Save


3
Delete


4
Slow playback


6
Fast playback


7
Rewind message


8
Pause/resume


9
Fast-forward


#
Fast-forward to end


##
Save as is

Where would I find the option you're mentioning? So far online, something you may referring to but we dont have voicemail setup with MS Outlook at the moment (

https://supportforums.cisco.com/docs/DOC-2168)

Thanks again

 

[trvlr1]

When we first log in to voice mail, our options are
new messages
2 send
3 review
4 set up
* exit
0 help

If you go in to 3 (review) you have the option to listen to old messages as I described, just follow the instructions.
As I said, yours may not be set up exactly the same as this depending on how it was installed/set up to start with, you can even set it up to not save any messages at all.