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How to reset virtual voicemail password?

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ali000

Technical User
Jun 5, 2009
11
GB
I am new to Avaya system.The guy who used to deal with the phone system has left the company and there is no documentation to consult with it to solve the problem.
I work in a small office.
My problem is that after working hours if some body calls in and leave a message, I am not able to retrieve the voicemail, as I do not know to what voicemail it gose and if it goes to a virtual voice mail box, how could I reset its password. I need to find a way to sort out this problem.
Any help is much appriciated.
 
Firstly we need to know what PBX/voicemail system you have and if you can log into it at all?
 
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