How to replace a broken phone

[Scottmanoh]

Hi,
I have an 1140E that seems to have gone bad. I want to replace it with a ready spare. I have the new phone set up for networking properly. When it asked me for Node and TN I'm not sure what to put there. Here is a PRT from the system on the ext:

DN 5962
CPND
NAME COMM CENTER
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE MIX
TN 000 1 04 08 DES 12 27 AUG 2008
TN 240 0 02 05 V KEY 00 H DES 11 27 AUG 2009
(1140)
TN 240 0 01 10 V KEY 00 H MARP DES 11 29 SEP 2008
(1140)


When I put in 5962 as the node and the first TN number above, the phone said "Invalid Node ID."

Can I do this before putting the expanded button panel on the phone? If so, can I just remove the extra buttons from the broke unit and put them on this new phone? Can you give me a little guidance?

Thanks!
Scott

 

[bigindian65]

put node 1

tn 240 0 1 10 if it says duplicate use other TN

Mato' Was'aka

 

[trvlr1]

In LD 11 or 20 (which ever you prefer) PRT the TNB of the bad phone. In the TNB you will see the NODE info. (probably NODE 1 but could be something else)

 

[Scottmanoh]

Thanks for the help. I got it to update its firmware. Now it says TN 000.1.04.08 is unequipped, and 240.0.1.10 is a duplicate. It took 240.0.02.05.

Is there going to be a problem when I carry the phone over to the office, plug it in and connect the extra keys?