How to remove virus infected files ?

[RushiShroff]

We have 4 machines in LAN.
After runing Norten Antivirus on one machine which was connected to internet. Scaning was going on & we disconnected net in between. Antivirus started scaning virus in other machines also. It was going on giving error that virus....detected & repaired sucessfully. Please press C to continue. This message was coming for longer time.
After that, we removed LAN card connection from this machine and again run antivirus. Then it scanned & stopped after some time. But on the other machines the Outlook express was opening automatically & frequesntly. It was not saving any files in Microsoft word giving error Out of Memory. Our Data Base programme (VB, ORACLE)also got affected & we are now unable to run it.Also it is creating some blank folders on the Desktop.

 

[jrbarnett]

What operating system is the PC running?

1. If Windows XP or Me, you need to disable system restore first (start -> right click my computer -> properties -> system restore -> untick "Enable system restore on all drives).
2. Then, reboot into safe mode (different instructions apply depending on what operating system you are running; if you use NT 4 it is called VGA mode instead).
3. Run a full antivirus scan with Norton, ensuring its definitions are right up to date.
4. Run a scan with McAfee stinger (download this on a different PC from

http://vil.nai.com/vil/stinger/),

which can find and clean up the most common in the wild viruses.
5. Reboot normally, if the PC is OK, all is well, and reverse step 1 to re enable system restore. If not, run HijackThis and post a log file here for analysis.

John