How to reduced the ringer time on incoming call - incoming/internal call

[Hertz]

Hi,

Im using openscape 4000 V7

How can I reduced the ringer time of a call on a digital and analog phones? whether it is a incoming from trunks or internal calls?

i've tried to set the varring on actda but its not working..

Please help thank you

best,
Hertz

 

[sbcsu]

Reduce the ring time before ??
Before what - before diverting ?
If it is before a divert then the Varring will work.

 

[Hertz]

HI sbcsu,

Hmm kind a complicated on how can I explain it he he,

Well here's the scenario, the client wants his physical phone to ring for only 7 rings(preferred) and then cut. total disconnection.
So the other caller party will eventually be cut or busy tone will be heard.. something like that.
is this possible?

thanks in advanced

best
Hertz

 

[sbcsu]

Try
Diverting the phone to a non-existing number internal/external
If when you call the phone then you get disconnected you can reduce the rings using the varring.
The varring will only work when you have the phone diverted on no reply.

 

[Hertz]

haha we got the same idea. . I will try and give u my soonest feedbck


thanks as always. .

Best
Hertz

 

[Hertz]

Btw its off the topic,

Does 4k has a call monitoring like Hipath 3000? Just wondering. .

best
Hertz

 

[sbcsu]

Maybe some new suggestions will come along during the weekdays.

Call Monitoring ?
Do you mean listening in to calls, recording the voice calls or just CDR/Call Detail Recording where the numbers dialled are stored/printed out

 

[Hertz]

well thats okay. I'll stick to our idea first haha

hmmm something like realtime monitoring of calls like the Hipath 3000 has. I know hyperterm can do this but just after the call.. does HP4000 or OS4000 has this kind of feature also like the call monitoring of HIPATH 3000?

 

[sbcsu]

I think you mean CDR/Call Detail recording
where a line or more of information about calls is output to hyperterminal or a database where you can extract reporting.
Yes the 4K will do all of that and more, the 3K is limited to a few types of output but the 4K can have any type, including emulating the 3K output if necessary.
The CDR on the 4K is complex because it can output any information not just a few types like the 3K

 

[Hertz]

No Sir not the CDR.

I'm referring to the Call monitoring of Hipath 3000. under the Maintenance>Call monitoring.

Does the 4k has also this kind of feature?

 

[sbcsu]

I work on the 3K infrequently so i am not familiar with that term.
Can you explain what it does

 

[Hertz]

oops sorry bout that

well just to xplain everything, the call monitoring feature of HP3000 is being used for you to monitor and analyze the status of a local realtime. For example when you try to dial outside, the call monitoring shows the actual activity of the phone from off-hooking the handset down to the trunk where you been aligned to call outside whether if its E1 or Analog trks. Also the number that he has dial is being shown.

 

[sbcsu]

OK
On the 4K you can go to the Assistant (Make sure you have already completed Client Preparation)
Base Administration/Application Control
Tick the box Real Time Diagnosis System - if it is not already ticked
Go back to the main Assistant Page and refresh (F5)
Click on Diagnostics
Test Simulation of key Function Activity
Enter the extension you want to monitor
You can also 'take over' the extension to test
Let me know how you get on

 

[eniyamath]

ANSNOADVANSE timing parameter in CTIME will change the ringing call duration
the default is 20 seconds equals to 5 rings
if it change it affect on whole systems subscribers

 

[sbcsu]

Thanks, yes the No answer Advance is an overall system timer which will affect all phones.

 

[Hertz]

Thanks Eniya & Sbcsu,

great help Sir

 

[donb01]

I think he is talking about the screen where you can enter in an extension number or trunk to "monitor" and the screen will show you when a call comes to the phone, when it goes off hook, when it goes back on hook, if it puts the call on hold, or in the case of an outgoing call you can see the digits being dialed... It's more like an activity trace. I know you can do that in the 4K - I used to use it a lot on 9006. I think you do want to use RTDS for that, but not TSKA - which is basically a remote control for phones. Typically with TSKA as soon as a local user touches the phone it will bump off your session, so you really can't use that to watch one. You can also use RTDS can also do stuff like watch the D-Channel on an ISDN trunk and other fun things like that.

It would be important to note that if RTDS is not enabled on your system and you go into software activation to enable it, DO NOT just arbitrarily enable everything in there. The more of those things you have activated and never use the more sluggish your system can become from a maintenance standpoint.


Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA

 

[Hertz]

Hi Eniyamath,

I cannot find the term ANSNOADVANSE. All I can see is ANSADV which means "No Answer Advance" and the existing value is 5sec. I already changed the parameters but still no changes on the ringing time. It keeps on ringing..


Hi Sbcsu,

I'm also trying to fwd the calls using CFNR on a non existing local. And set the varring to 15 but still. it keeps on ringing. which is a bit weird.

 

[donb01]

The Ansadv parameter is how many rings will pass before the call follows the CFNA route that is programmed in call forwarding for the phone. If you only want it to ring for so long and then go somewhere else (I don't think you can make it drop the call) there is a different ring timer setting that determines how long a call will ring until it forwards to the attendant or other system defined location. I believe that timer starts out at 90 seconds, but it has been a while since I have adjusted those. It is in the same place as the Hold Recall timer that sets how long a call can be on hold before it recalls back to the extension that put it there. There is no "ring X seconds and then disconnect" timer that I have ever heard of.


Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA

 

[eniyamath]

timing parameter will take effect only after the subscribers module pull and plug one time