How to ?: "Please note this may be recorded. Now transfering..."

[MontrealSoft]

Hi, I think my question is quite precise.

I have a customer with a BCM50, not currently using the auto attendant. (If you know how to do this on a CP100, I guess it's the same way)

Currently, the lines simply ring on 3 dedicated sets. However, the customer wants us to simply add a notice that each incoming call will get before it gets transfered to a hunt group.

Is there an easy way to do this ?

Thanks !!

MontrealSoft.com

http://www.montrealsoft.com

 

[curlycord]

You would need to use Call Centre
There is a Transfer Greeting you can record.


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curlycord

http://www.curlycord.com

 

[curlycord]

Page 30:

http://www.uniquecomm.com/docs/CallPilot100-150_Basic_Administration_Guide.pdf

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curlycord

http://www.curlycord.com

 

[MontrealSoft]

Darn. So I would have to buy a 500$ keycode only for this ?

But if I do a CCR with a "Please note this call maybe recorded for quality purposes... press 1 if you agree", then I wouldn't have to buy an additional keycode ?

MontrealSoft.com

http://www.montrealsoft.com

 

[curlycord]

That works lol, and press 2 if you dont agree....have it disconnect.


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curlycord

http://www.curlycord.com