How to Program Soft Keys on Dterm Series E

[NMDS]

Need help, the soft keys on my phone do not work, the only thing displayed is MIC, and I can not get it to shut off or on, I want to have the soft keys display MIC, Headrest, Mute, etc... I have no idea how, and am not a programer, just need some help, on how to do that from the phone itself. The phone system is NEAC 2000IVS, Dterm Series E NEC.

 

[OzzieGeorge]

This sounds like you have been assigned a limited selection in system programming. So unless you can program the system you will need a tech.

 

[pave35]

Not too sure how to assign that Headrest key. Sounds like a neat feature though!!
You appear to be describing the default softkeys for the Series E sets. These are actually built in the set itself. The way to enable these is to assign the station in CM 1217 (set to a 0)as a Series III which disables softkey support from the PBX forcing the station to enable the built in softkeys.

 

[OzzieGeorge]

Cmd 1223 sets which pattern you get and Cmd 9A what is available for each pattern

 

[neax]

Teaching some one softkeys is difficult. There is a default pattern (Pattern 3) which cannot be modified. You have to point the stations to a pattern number (0,1 or 2) that CAN be changed. Below is an exmple of ONE row of softkeys using Pattern 0 - you can have up to 4 rows of softkeys on any given state that the Dterm is in:

SoftKey Commmands
1223=0 and 1222=0

Idle state
9A00-0000-F1017 9A10-0000-4D4943(MIC)
9A00-0001-F5014 9A10-0001-535953(SYS)
9A00-0002-F5010 9A10-0002-434944(CID)
9A00-0003-F5003 9A10-0003-522D544F4E45 (R-TONE)

During Dialing - (Holding no call)
9A00-0100-F1017 9A10-0100-4D4943(MIC)
9A00-0101-F1014 9A10-0101-535953(SYS)
9A00-0102-F5010 9A10-0102-434944(CID)
9A00-0103-F0010 9A10-0103-464341(FDA)

During Speaking (Holding no call)
9A00-1000-F1017 9A10-1000-4D4943(MIC)
9A00-1001-F1091 9A10-1001-524543(REC)
9A00-1002-F5010 9A10-1002-434944(CID)
9A00-1003-F5013 9A10-1003-4D555445(MUTE)

 

[neax]

The Headset key can be added in place of one of the keys in the previous example - in all Dterm states.