How to Program Extension to Use Specified Line

[secant55]

Hi All,

I have 5 lines 801,802,803,804 and 807. 801-804 are in pool 70 and 807 is by itself. I have ext 22 that I want to use only line 807 for incoming/outgoing. I have been able to get it to be the only phone ringing when someone calls 807 from outside, but I can't get it to use only 807 to make outgoing calls. If I assign 807 to ext 22, it becomes a personal line and the user has to press a button on the phone (and not dial 9) to access it BUT they still have access to one of the lines in pool 70 when making outgoing calls. I tried setting all of the buttons to blank but the system keeps forcing one of them to be a Sys Access button (see below.)

Can I create another pool (71) and assign 807 to it and then assign 22 to pool 71? I did not see a way to do that. I DID take ext 22 out of pool 70 so that it does not follow my ring plan (to operator then VM.) We will be answering this phone as a separate company so ideally I want to setup VMAIL for it as well.

Can anyone point me in the right direction? Here is the phone ext info:

Extn SS/PP Type
22 2/ 5 MLX-10D

CTI Link : No Alarms: ACTIVE
Pool Access :
Page Group :
Primary Coverage :
Secondary Coverage :
Coverage Group :
Call Screening : OFF
Group Coverers :
NS Groups :
Auxiliary Work Time : NOT ACTIVE
Group Calling Member:
Group Calling Log In:
Agent ID :
Pickup Groups :
Allowed Lists :
Disallowed Lists :
Restrictions : UNRESTRICTED
ESS Sup. Status : NOT ACTIVE
ESS Restrictions : ESS-0 - NO RESTRICTION
Auto Callback : OFF
Call Waiting : OFF
Abbreviated Ring : ON
Line Preference : ON
Shared SA Ring : ON
Receive Voice Calls : ON
Coverage Inside : ON
Forwarding to :
Delay Forwarding : 0
Rmt Call Frwd Pool :
ARS Restriction : 3
Forced Account Code : No
Microphone Disable : No
Rotary Enable : No
Remote Forward Allow: Yes
Trunk Transfer Allow: Yes
NS Exclusion : No
Voice Announce Pair : No
Voice/Data Pair : No
BIS/HFAI : No
Language : English
Authorization Code :
2B Data Port : No
Primary Ring Delay : 2
Secondary Ring Delay: 2
Group Cover Delay : 3
HotLine Extension : No
Networking and ISDN Display Preference: NUMBER
Service Observer:
Service Observing Group:
EXTENSION INFORMATION


Extn SS/PP Type
22 2/ 5 MLX-10D

Button 34 *21 Blank Status None
Button 33 *21 Blank Status None
Button 32 *21 Blank Status None
Button 31 *21 Blank Status None
Button 30 *21 Blank Status None
Button 29 *21 Blank Status None
Button 28 *21 Blank Status None
Button 27 *21 Blank Status None
Button 26 *21 Blank Status None
Button 25 *21 Blank Status None
Button 24 *21 Blank Status None
Button 23 *21 Blank Status None
Button 22 *21 Blank Status None
Button 21 *21 Blank Status None
Button 20 *21 Blank Status None
Button 19 *21 Blank Status None
Button 18 *21 Blank Status None
Button 17 *21 Blank Status None
Button 16 *21 Blank Status None
Button 15 *21 Blank Status None
Button 14 *21 Blank Status None
Button 13 *21 Blank Status None
Button 12 *21 Blank Status None
Button 11 *21 Blank Status None
Button 10 *9 Pickup Ext 10 Status None
Button 9 *9 Pickup General Status None
Button 8 *33 Forward Status Off
Button 7 *47 Do Not Disturb Status Off
Button 6 *56 Direct VoiceMail Status Off
Button 5 *21 Blank Status None
Button 4 *21 Blank Status None
Button 3 *21 Blank Status None
Button 2 Line 807 -I Status None
Button 1 *16 SysAcc Ring -I Status None
Shared System Access:

Thanks!

 

[merlinman]

In Centralized Programming for Ext 22, press the LINE BUTTON, Dial *14, then Press the LINE BUTTON AGAIN, and press enter.

That will fix it to where 22 automatically picks up 807.

Next, change 22's ARS RESTRICTION to 2, now dialing 9 won't get the pool.

As far as the "SEPARATE COMPANY", just set up 22's Voice Mail Greeting to say what you want it to say.

http://home.comcast.net/~merlinman