How to Pickup Other Extension

[skb2005]

We are using BCM 50 and digital station phone T7316E.
Can I pick up the call from my phone if it is ringing on another extension.

For example, if a coworker is not on desk and phone is ringing. How can I pick up my co-worker's call using my phone?

Without using the "Call Forward" or "Answer Extension" feature.

 

[DigitelD]

Have you read docs?

SHK Certified (School of Hard Knocks)

 

[nsantin]

Feature 75 - Call Pickup

 

[skb2005]

DigitelD: I tried reading the docu, couldn't find anything related.

nsantin: I tried using Feature 75, it says "Denied in Admin

 

[DigitelD]

The phones have to be in the same pickup group. It is in documentation on page 55.

SHK Certified (School of Hard Knocks)

 

[skb2005]

I will go through the documentation and post back I am stuck.

Thanks for your valuable help.

 

[skb2005]

Feature 76 followed by the entension number. It worked for me. Thanks everyone for their help and support.