Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

How to perform multiple forward on no answers

Status
Not open for further replies.

bdeltp

Technical User
Oct 4, 2019
58
MC
Let us imagine that phone "1" forwards on no answer after 6 seconds to phone "2".
Similarly, phone "2" to phone "3".
All this internally.
It doesn't work.
But this is explicitly stated in the documentation, which tells us:

Code:
If a call is forwarded to another internal user, it ignores any Forward on No Answer and Forward on Busy settings of that user. However, it will follow their Forward Unconditional settings if set.

How to fix it or find a workaround ?
 
You can't, and you don't want to.

The customer should ANSWER the phone..

And if he does not do this, it's HIS problem, not yours.

We say here 'Dont try to fix a organization problem with a technical solution'

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top