How to make speaker open automatically (in these scenarios)? 1

[omia700]

A DT700 telephone was taken from a 3C system. I upgraded the firmware to ITL_Firmware_v5.0.9.0 to fit UNIVERGE SV8100. Then I assigned an extension to it from Webpro, and did the rest of the settings.

One thing I didn’t know how to do.

When I call another extension number it doesn’t dial it until I manually open the speaker. And when I press 9 to call an outside line, I also need to manually open the speaker.

With the other telephones I don’t need to press the speaker button. Once I press the first digit of an extension, it opens the speaker automatically. And so does 9.

Where can I do this setting from?

 

[CoralTech]

20-08-20

 

[omia700]

20-08-20 is checked already, plus this setting is not for a particular extension but for all the telephones if I understand correctly.

I have found this issue only in a couple of telephones. One of them I upgraded a couple of years back, but have just found out about this issue.

 

[CoralTech]

Have you checked what COS that phone is in?

 

[omia700]

You're right! I've got it.