How to make a virtual extension ring on a cordless analogue phone and 12 button digital phone

[connorcarrington]

Hi,

Im currently setting up a auto attendant at a club and the customer has asked for option 2 on the attendant to ring 2 phones. ive added both phones to a virtual extension, 1 is a digital nec 12 button phone the other is a BT elements cordless analogue phone. when i test this only the digital phone rings. i have added virtual extension keys to both extensions.

im currently using sl2100 PC pro

Thanks

 

[CoralTech]

Couple ways. Direst the call to the digital phone off auto attendant and use the CF both ring feature to ring the analog phone. Other way is to direct the call to the analog phone and make the call coverage key of that extension on the digital phone.