How to learn as much as possible of Nortel CS1000

[surprises]

Hi.

I'm a spanish boy who work with Nortel CS1000 PBX with analog, digital and IP telephony phones with a big WAN telephony network, more or less one thousand phones and helpdesk services implemented.
My job profile is nowadays low, I'm support technician.
I know basic and some advanced commands to configure and trobleshoot Nortel CS1000 systems and I know different phones models features.
I also know Cisco Unified Communications specially Cisco Call Manager and Cisco Unity which my company has (version 7). I know configure a phone, a CSS, a partition and mucho more basic tasks.

I like my job very much but I would like too to improve and in future have a job profile more high but I'm very lost and I don't know how and where can I start.

I would like if someone expert can help me to reach my objetive.

Thanks in advance.

 

[johnpoole]

get a soft copy of the merls.. go through them one command at a time... cdb.. adans etc... the trash you do not see every day.. prt everything and look up prompts that don't make sense (yet)..

answer one question, where in the switch can i get a print out that tells me if the switch is in day or night? yes it is in there... have fun, it's a big switch

john poole
bellsouth business
columbia,sc

 

[intelligentium]

You can try to do some new things like.
Install Asterisk pbx in your pc on VMware.
Try to setup up sip phones.
Try to inter-network Asterisk with CS1000 or Cisco with tie-trunks.
If you have Callpilot/CCMS , you can try setting up IVR menus and stuffs.
Google and Documents are always there for help .