how to keep an IP agent's desk phone "active"

[phoneguy2286]

does anyone remember how to keep the agents "talk path" up and running 100% of the time?

I have looked, and can't remember...

 

[lopes1211]

2nd page of the station form. "service link mode - permanent"

-CL

 

[phoneguy2286]

thanks... I appreciate it.

 

[adminman3]

...and, are you using Zip with IP Agent, and leaving the handset of the talkpath off-hook too?